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clubAIMEE

Terms of Service

Last updated: July 28, 2026

Please read these Terms of Service ("Terms") carefully before using the clubAIMEE platform and website operated by clubAIMEE ("we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Description of Services

clubAIMEE provides an AI-powered concierge platform designed exclusively for private clubs, including golf clubs, country clubs, and other members-only facilities. Our Services include, but are not limited to:

  • AI-driven member communication via SMS and other messaging channels
  • Automated routing of member requests to appropriate club departments
  • Operational intelligence dashboards for club leadership
  • Member sentiment tracking and interaction analytics
  • White-labeled concierge experiences branded to each club

2. Acceptance of Terms

By accessing our website, requesting a demo, or entering into a service agreement with clubAIMEE, you represent that you are authorized to enter into these Terms on behalf of your club or organization, and that your club agrees to comply with these Terms and all applicable laws and regulations.

3. Use of SMS Messaging Services

clubAIMEE facilitates SMS communications between your club and its members as part of our AI Concierge platform. By enabling SMS features within the platform:

  • Your club agrees to obtain proper opt-in consent from members before sending them SMS messages through the platform.
  • Members who opt in agree to receive text messages related to club operations, including but not limited to: dining reservations, tee time confirmations, event reminders, service updates, and general club communications.
  • Message frequency will vary based on member interactions and club configuration.
  • Standard message and data rates may apply depending on the member's carrier.
  • Members may opt out at any time by replying STOP to any message. For assistance, members may reply HELP.
  • Your club is responsible for maintaining accurate member contact information and promptly honoring opt-out requests within the platform.

4. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable federal, state, or local law or regulation
  • Send unsolicited messages to individuals who have not provided consent to receive communications from your club
  • Transmit any content that is unlawful, harassing, defamatory, or abusive
  • Attempt to gain unauthorized access to our systems or another user's data
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, decompile, or disassemble any portion of the platform
  • Use the Services to compete with clubAIMEE or to build a competing product

5. Club Responsibilities

As a club operator using our Services, you are responsible for:

  • Ensuring all member data provided to clubAIMEE is accurate and up to date
  • Obtaining and documenting proper SMS opt-in consent from your members
  • Training relevant staff on the appropriate use of the AI Concierge platform
  • Maintaining the confidentiality of your account credentials
  • Promptly notifying clubAIMEE of any unauthorized access to or use of your account

6. Intellectual Property

All content, technology, software, AI models, and materials comprising the clubAIMEE platform are the exclusive property of clubAIMEE or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership rights to you. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your club's internal operations during the term of your service agreement.

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLUBAIMEE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOUR CLUB TO CLUBAIMEE IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless clubAIMEE and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your club's failure to obtain proper member consent for SMS communications.

11. Termination

We reserve the right to suspend or terminate your access to the Services at any time for violation of these Terms or for any other reason at our sole discretion, with or without notice. Upon termination, your right to use the Services ceases immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Palm Beach County, Florida.

13. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Contact Us

If you have questions about these Terms of Service, please contact us: